Notice · Contact
Get in touch
Email is the way to reach us. We read every message, but replies can take a few working days.
Before you write
What to include
A few details help us find what you’re asking about without writing back first.
About an application
- The address of the application
- The council and its reference number (for example DA/2026/0412)
- A link to the application on this site, if you have it
About your alerts
- The email address your alerts go to
- The address you’re watching
- A copy of the email, if it looks wrong
Missing or wrong data
- Which council it is
- The application reference, or the address it’s at
- What looks wrong or missing
The API
- The email address you sign in with
- The start of the key (pa_live_ and the next few characters). Never send the whole key
We never ask for a password, and you don’t need one to use Planning Alerts.
You might not need to write
- Stop your alerts
- Every alert email has an unsubscribe link at the bottom. One click, no sign-in. You can also stop or resume each place in My places.
- No confirmation email
- Check your spam or junk folder for an email from noreply@mg.planningalerts.com.au. Still nothing? Sign up again and we’ll send it again. You won’t be signed up twice.
- Object to an application
- We’re not the council, so we can’t take formal submissions or change an application. Contact the council that’s assessing it.
We use what you send only to answer you. See the privacy policy.